WordPress Maintenance
Routine upkeep with clear quota and SLA.
For WordPress site owners that need updates, backups, security watch, uptime checks, and monthly reporting. Not unlimited support and not large malware cleanup.
- Platform:
- WordPress
- Best for:
- Pemilik website WordPress yang ingin website tetap terawat tanpa melakukan update sendiri.
Outcomes
- WordPress, theme, and plugins kept current after compatibility checks.
- Backup and security status checked periodically.
- A monthly report with actions taken and recommendations.
What is included
- One WordPress install on one website.
- Checks for WordPress core, theme, and plugins.
- Monthly backup or verification of existing hosting/plugin backups before updates.
- Routine updates after basic compatibility checks.
- Basic security check or malware scan with available tools.
- Periodic uptime check through available facilities.
- Form and key page checks.
- Basic technical SEO health: indexability, sitemap access, canonical on key pages, and visible broken links.
- Up to 30 minutes of light content change per month.
- A short monthly report.
- First response within 2 business days during business hours.
Scope limits and exclusions
Scope limits
- One website per subscription.
- Up to 30 minutes of light content change per month.
- SEO checks are a limited health check, not an SEO campaign.
- Response time is not a guaranteed resolution time.
Not included
- Hosting, domain, and email renewal.
- Premium plugin and theme licences.
- Large malware cleanup, hacked site recovery, and emergency incident response.
- Complex bug fixes from other developers.
- Redesign, custom feature, coding, and content writing.
- SEO retainer, backlinks, and ad management.
- Unlimited content edits or 24/7 support.
- Any guarantee that a site will never be hacked.
- Any ranking, traffic, or sales guarantee.
SEO, performance, and security
- Indexability and noindex status on important pages.
- Sitemap access and canonical checks on key pages.
- Broken link and 404 checks within a limited scope.
Package tiers
Care Lite
Rp250 ribu/bulan
Update, backup check, security check, uptime check, laporan, dan 30 menit minor edit.
Care Plus
Rp450 - 600 ribu/bulan
Backup lebih sering sesuai hosting, monitoring mingguan, hingga 1 jam minor edit, dan response 1 hari kerja.
Care Pro
Rp850 ribu - 1,2 juta/bulan
Untuk website bisnis atau toko online, backup lebih sering, staging dan restore test bila tersedia, hingga 2 jam minor edit, dan priority response.
Process and timeline
Berjalan bulanan setelah onboarding audit selesai dan akses diberikan.
-
Onboarding audit
Status website, plugin, theme, backup, dan masalah existing diperiksa lebih dulu.
-
Backup sebelum update
Setiap siklus update diawali verifikasi backup agar rollback memungkinkan.
-
Update dan pemeriksaan
Update core, theme, dan plugin, lalu pemeriksaan keamanan, uptime, form, dan halaman utama.
-
Laporan bulanan
Status update, backup, uptime, issue, tindakan, dan rekomendasi diringkas.
-
Minor edit dalam kuota
Perubahan teks atau gambar sederhana dalam kuota 30 menit, bukan redesign layout.
Questions about this service
Does Rp250 thousand per month mean unlimited support?
No. Care Lite covers routine upkeep, checks, reporting, and up to 30 minutes of minor edits per month. Larger changes, malware cleanup, and new features sit outside the scope.
If my site gets malware, is it covered?
Not automatically. An infected or heavily broken site needs paid cleanup or an onboarding audit first, then it can move into a regular maintenance plan.
How fast is the response when there is a problem?
Care Lite gives first response within 2 business days during business hours. Response time is not a guaranteed resolution time; for faster needs consider Care Plus or Care Pro.
Why is a minimum contract needed?
Routine upkeep only pays off when done regularly. A 3-month minimum is recommended, or monthly renewal with written terms.
Pricing
Harga final setelah scope disepakati.
Anda akan diarahkan ke WhatsApp dengan pesan berisi nama layanan dan harga mulai, lengkap dengan beberapa pertanyaan singkat untuk mempercepat estimasi.